Custom Work & Commisions
- Payment is required upfront before I begin working on your custom artwork.
- Custom work designs will always be shared with you before any products are ordered. I will work with you to make it right. However, if there are many changes there may be an additional fee. Changes take significant time and energy. I will always discuss this with you before.
- For custom paintings please allow room for artist interpretation. If there is something very specific you want, make sure you communicate it very clearly, so there are no disappointments.
- Pricing is determined by complexity, materials, size, timeframe, etc.
- Rush processing may be available on your order, but at additional cost (typically 50% of or double the price of your custom). Please ask beforehand if you need something rushed so I can see if it's possible.
- Production time varies depending on my current workload, the details of your customization, and any other unforeseen circumstances that may arise. The average production time is 2-4 weeks, but this is an average, not a guarantee. I will always give you an estimate before you pay for your custom work.
- Production time on your custom work may increase at any time. If this should occur, I will notify you immediately along with a new estimated timeframe.
- Once a custom item has been paid for and I have begun work on it, it cannot be cancelled.
- There are no refunds or returns on custom orders. No exceptions.
- These terms can change or be amended at any time.
Stockists
You can find an assortment of our products at the following stores. For a full list of products visit our website at www.mellocupstudio.com
The Archer & The Ram - Louisville, CO
Old Friends - Louisville, CO
Pennington Collection - Northport, MI
If you are interested in carrying Mellocup Studio in your store or know of a store that would fit our brand, please send us an email at hello@mellocupstudio.com
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